Dispute & Support Queue
This role can view bookings and issue refunds/coupons within limits — nothing else on the platform
2
Awaiting Escalation to Admin
Open Tickets
Sorted by priority
#TCK-1042
Puja not performed — Pandit did not arrive
Devotee: Anjali Verma · Griha Pravesh Puja, 30 Aug · Studio 2, Ayodhya
Open
#TCK-1041
Refund requested — astrology consultation disconnected
Devotee: Suresh Dwivedi · Astrology, 29 Aug
Open
#TCK-1039
Pandit ji reports devotee did not join on time
Pandit: Ramesh Shastri · Rudrabhishek, 28 Aug
Open
#TCK-1035
Wallet balance not reflecting recent top-up
Devotee: Deepak Gupta
Open
Recommended scope for this panel: view bookings/disputes and issue refunds or coupons within a set limit — registration approval, algorithm settings, and platform-wide financial dashboards stay in the Administrator Panel.